![]() ![]() Double click the existing profile which is normally named as Outlook or you click Add button if you wish to create a new profile. You can use the Search bar to look for Mail. Once you are in the Control Panel, look for Mail. Press and hold Windows logo key and R key on to your keyboard. In case you already know what the configuration settings for this account, please kindly follow the steps below. Is this your first time setting this is up in Outlook?ĭo you know the configuration for this email address? Is it IMAP, POP or Exchange?ĭo you know the configuration settings for this specific account? What is your Office license? Is it Office 365 Home/ Office 365 Personal/Office 365 Business/Office 2019/Office 2016/Office 2013? Check our self-help article About Office: What version of Office am I using? so we can determine the license you are using.Īre you trying to configure a work email provided by your company? Let us ask some clarifications to make sure we are on the same page. We understand that you would like to add your email address to Outlook and this message you are getting is a roadblock for you to achieve that. ![]() This is to protect your security and privacy. ![]() Please refrain from sharing your sensitive information here in the community.
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